Preorders - Terms and Conditions

Liz Halston – Pre-Order Terms and Conditions

By placing a pre-order with Liz Halston, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. Pre-Order Overview

Pre-order items are products that are not currently in stock but are available for advanced purchase. Estimated shipping dates are provided on the product page and may be subject to change based on production and logistics timelines.

2. Payment

Payment is required in full at the time of placing your pre-order. This secures your item(s) and places you in the production queue. Your order will be charged immediately, not at the time of shipping.

3. Estimated Shipping Date

We aim to ship pre-order items by the date listed on the product page. However, delays may occur due to factors outside our control (e.g., production, customs, shipping delays). Liz Halston is not liable for any delays, and we appreciate your patience and understanding.

4. Changes and Cancellations

Pre-orders may be canceled or modified within 24 hours of purchase by contacting our support team at support@lizhalston.com. After 24 hours, pre-orders are considered final sale and cannot be changed, canceled, or refunded.

5. Shipping and Fulfillment

Once your pre-order item is ready, it will be shipped to the address provided at checkout. If your order includes both in-stock and pre-order items, we may ship them separately. Additional shipping fees may apply in such cases.

6. Returns and Exchanges

Pre-order items are made to order and considered final sale. We do not accept returns, refunds, or exchanges on pre-order items unless the item is defective or damaged upon arrival. Please review our Returns Policy for more information.

7. Product Availability

In rare cases, if we are unable to fulfill your pre-order due to supply chain or production issues, we will contact you promptly with the option to receive a full refund or substitute with a similar item of equal value.

8. Communication

You will receive email updates throughout the pre-order process, including confirmation of your order, production updates, and a shipping notification with tracking once your order has been dispatched.